Welcome to Malar Residency. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy explains how we collect, use, disclose, and protect your personal data when you interact with us, including when you visit our website, book a room, or stay at our hotel.
We may collect the following types of information :
Personal Information : Name, contact details (address, email, phone number), date of birth, and identification documents (such as passport or driver's license).
Booking Information : Details about your reservation, such as room type, dates of stay, payment information, and special requests.
Technical Information : IP address, browser type, device information, and other details collected through cookies and similar technologies.
Usage Information : Information about how you use our website, services, and facilities, including feedback and preferences.
We use your information for the following purposes :
Reservation and Stay : To process your booking, manage your stay, and provide customer support.
Communication : To send you booking confirmations, updates, and other important information.
Marketing and Promotions : To send you promotional offers, newsletters, and other marketing communications (you may opt out at any time).
Compliance and Security : To comply with legal requirements, ensure the safety and security of our guests and property, and prevent fraud.
We may share your information with the following parties :
Service Providers : Third-party companies that provide services on our behalf, such as payment processing, marketing, or housekeeping.
Authorities : Government agencies or law enforcement, if required by law or to protect our rights and interests.
Business Transfers : In case of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
Depending on your location, you may have certain rights regarding your personal information, such as: The right to access and correct your information. The right to request deletion of your information. The right to object to or restrict certain processing. The right to withdraw consent for marketing communications. To exercise these rights, please contact us at snaroma2005@gmail.com.
We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more information about our use of cookies, please refer to our Cookie Policy.
We may update this privacy policy from time to time. Any changes will be effective upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions or concerns about this privacy policy, please contact us at :
Malar Residency Opp. Mattuthavani Flower Market, Madurai - Melur Road, Mattuthyavani, Madurai.