Welcome to Malar Residency! We are delighted to have you as our guest. To ensure a pleasant stay and maintain a safe and harmonious environment, we request that you carefully read and understand our terms and conditions. By booking or staying at Malar Residency, you agree to the following terms and conditions.
Confirmation : A reservation is confirmed only upon receipt of a booking confirmation.
Deposit : A deposit may be required to secure the booking. This deposit is non-refundable unless otherwise specified.
Cancellation Policy : Cancellations must be made within the specified timeframe to avoid penalties. Please refer to your booking confirmation for details on our cancellation policy.
Changes to Reservation : Any changes to a reservation are subject to availability and may incur additional charges.
Check-In Time : Check-in time is from [insert time]. Early check-in is subject to availability and may incur additional charges.
Check-Out Time : Check-out time is [insert time]. Late check-out is subject to availability and may incur additional fees.
Identification : A valid government-issued ID or passport is required at check-in.
Payment Methods : We accept cash, credit cards, and other approved methods of payment.
Final Billing : All additional charges, such as room service, mini-bar, or other services, will be added to your final bill.
Room Condition : Guests are expected to keep the room in good condition. Any damage or excessive cleaning requirements may result in additional charges.
No Smoking : Smoking is strictly prohibited in all rooms and common areas. A cleaning fee will be applied for non-compliance.
Pets : Pets are not allowed unless specified otherwise. Service animals are welcome.
Noise Policy : Please respect other guests by minimizing noise during these times.
Valuables : Malar Residency is not responsible for valuables left in rooms. A safe is provided for your convenience.
Emergency Procedures : Please familiarize yourself with the emergency procedures outlined in your room.
Guest Behavior : Guests are expected to behave in a manner that does not disturb others or damage property. Unruly behavior may result in removal from the premises.
Personal Information : We collect personal information for reservation purposes and to improve our services. We will not share this information with third parties without your consent.
Surveillance : Malar Residency uses surveillance in common areas for security purposes.
Complaints : If you have a complaint, please contact our front desk. We will work to resolve your concerns promptly.
Arbitration : In the event of a dispute that cannot be resolved amicably, the matter may be referred to arbitration as per local regulations.
Accidents and Incidents : Malar Residency is not liable for injuries or accidents that occur on the property unless caused by our negligence.
Force Majeure : Malar Residency is not responsible for disruptions caused by events beyond our control, such as natural disasters, power outages, or other unforeseen events.
Right to Amend : Malar Residency reserves the right to amend these terms and conditions without prior notice. The updated terms will be available on our website or at the front desk.